Rail Sathi
Rail Sathi is all-in-one travel app, it used mainly for book IRCTC train tickets, check your PNR status , get to know your live NTES running status for where is my train & upcoming station amenities even without the internet. You can also get to know the chances of your PNR confirmation, know your platform and coach position, live train status, view seat maps and enjoy uninterrupted entertainment on your journey with low network connectivity.
Challenges
- 1. Search station and see the amenities that available around the station
- 2. The user wants to know their coach position and navigate them to the seat location from their location also need to show where the amenities located in the railway station
- 3. Tracking train & amenities without internet
Primary audience
Those aged between 18-65 of all genders. These people are usually placed in large metropolitan cities like Mumbai, Delhi and Pune who belong to the middle- and upper middle-class groups of society.
Stakeholder Interview
To start with our UX process we conducted stakeholder interviews to understand the business needs, Intended users and who all are our competitors.
Persona Creation
Personas are wonderful tool to document and understand your users. After stakeholder interview, when we come to know about our intended users, we create virtual users which represent group of large audience. These template later help us to perform user research.
Wireframes
UX team meet up for brainstorming sessions on various design concepts to come up with best idea. This session really helpful to create rough idea before going for any official wireframe which will be a deliverable to client
Project Outcome
We shaped the visual designs in order to elicit user responses and behavior's that suit the use and purpose of the product. We took care of small details of a product’s aesthetics which could play a significant role in the design of the user experience.
